Marble Slab Creamery
3676 Pkwy, Pigeon Forge, TN, 37863
Marble Slab Creamery Menu
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Address :
3676 Pkwy
Pigeon Forge, TN, 37863 - Phone (865) 908-0276
- Website https://marbleslab.com/
- Click To Get Directions
Opening Hours
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Specialities
- Accepts Credit Cards : Yes
Parking : Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Wi-Fi : No
WE SERVE THE FOLLOWING STATES
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Manuel E M.
Average ice cream. Pricey for what you get.
(3)Renee R.
This was my first time in the Marble slab. Upon entering there was a few females working behind the counter and within minutes they all disappeared and left the building leaving this young man to work alone. His hair was long and he continued messing with it while making the ice cream. He was making the ice cream with no gloves and ringing people out since there was no one else in the restaurant. A rush of people came in about 10. Keep in mind it was only 10 pm , 10 minutes before this there was 6 girls working. At this point we were leaving when we saw one working coming out of Starbucks across the sheet headed back into the store. Very unprofessional atmosphere. Store was no clean with napkins laying all over the floor and table were filthy.
(2)Lawson R.
Great ice cream place. I had their coffee ice cream with Oreo toppings. The ice cream was great, some of the best coffee ice cream I've had. My only complaint is the service was rather slow. The night I went there was about 4 or 5 employees working, but there was still a long line. Although, this is most likely due to how long some of the ice cream specialties and mixtures they offer take to make.
(4)Roxanne T.
Not bad! Need more toppings though,but very good and super friendly! Will go back to get some more! If you have a cold stones creamery near you this place is just like it! Yummy!
(3)Danielle R.
After finishing up at Mellow Mushroom, we dropped in for some ice cream. I had the mocha, which actually tastes more like hot chocolate flavored ice cream (its good). The serving was HUGE! For once, I couldn't finish my helping of ice cream, and it was a small. It was a little pricey but you get what you pay for. I enjoyed it, but I still like Coolato Gelato in downtown Knoxville better.
(3)Tim G.
One of the best places to get ice cream. What's not to like about Marble Slab?
(5)Mike B.
Expensive for ice cream, some things not great (wife said the waffle cone was not so fresh). Had four people working yet took 30 minutes to get through a line of 20 people. Mine was fine, I ended up getting a large portion when I ordered a medium. Pretzel ice cream didn't really taste like pretzels (had crushed pretzel dust instead of chunks mixed in.) Otherwise on par with coldstone.
(2)Jorge M.
What can I say....it's marble slab .....of course its good!
(4)Betina L.
Ice cream tasted great however the staff was very disinterested with being there. No one was very pleased to be serving the customers. Almost $45 for a family of six!
(3)Brian G.
Being a fan of Cold Stone Creamery I figured I would give this place a try. What a huge disappointment. The ice cream was really bland. I've had better out of a carton from the supermarket. Very overpriced for the portion size you get. Also, the staff the night I was there was not interested in paying customers (in fact I had to ask for someone to ring me up) as they were more interested in flirting with their friends that stopped by. Save some money and stop by the Sweet Shop at Lazerport. They serve Edy's, have a good selection of flavors, and is about half the price.
(1)Jason J.
Expensive but yummo
(4)Anicka Y.
Went to this place with my boyfriend last night. It was simply okay; nothing to really complain too much about but I've had way better ice cream and service for a third of the price. Flavors were very limited. They did offer the typical birthday cake, cheesecake, and chocolate flavors but the amount of variety was definitely lacking. I ordered a waffle cone dipped in chocolate and nuts with one scoop of cheesecake and another scoop of coffee. Both of the flavors tasted on point, but the amount that was given and the quality of the cone was disappointing. They should let their customers know that their comes are dipped in dark chocolate rather than milk, because I wouldn't have shelled out the extra $1.50 had I known this. Scoops were very small, about half the size of a "normal" scoop of ice cream. Not to mention that it cost me $15 for two ice cream cones. Ridiculous. Service wasn't great, either. I couldn't understand the woman who took care of us and she got frustrated when I asked her to repeat herself a few times. It wasn't a terrible experience but I wouldn't go back.
(3)Leah U.
Delicious!! Very clean and the staff was very helpful. Definitely a must stop. We had never been to this creamery before. However, verrry similar to another creamery I shall not mention. The staff was very helpful. The tables inside could've been cleaned a little quicker between customers, but we sat outside instead.
(5)Mike G.
Terrible attitudes by staff. The young lady with rectangular glasses who waited on me the night of 6/12/2015 bordered on rudeness with her indifference. NEWSFLASH! You work at an ice cream joint in a tourist town in the summer. Periodically, customers will interrupt your Instagram and Snapchat sessions. Also, the bruise on your right arm that you seemed so interested in will eventually fade. Pay attention to your job in the meantime. She slung our orders to us and seemed irritated that she had to get off her phone to actually serve customers. Your attitudes suck and it is only the start of the summer season. I imagine by August they will be openly violent to anyone who enters the store.
(2)Travis S.
Ice cream was actually pretty good but the service was terrible!! I mean I have literally spoken to house plants with more personality. I had the French Toast (Yum!) and the Cookies and Cream. When mixing the young woman that helped me didn't ask which toppings I wanted or if I even wanted a cup or cone. She just mixed and but the overall priced ice cream in a cup. I had to tell her I wanted a cup with a chocolate cone she then looked annoyed and still put it in a cone with no cup. After ringing me up she walked away to the back and without even giving me a spoon, no "thank you come again," and no receipt. It was as if I were an inconvenience for her. Near the end I was just ready to get out of there just as fast as she was. I had to ask the guy with the long hair for a spoon. I was here on vacation with my girlfriend and she felt the same way I did and told me so before I even said anything. I will definitely not be returning, I'd rather go to the Baskin Robbins in the parking lot. The two young ladies that work there shouldn't be working in customer service or maybe they were just having an off night.
(1)Kati R.
Terrible Customer Service!! I received and email from Marble Slab with the exact address of Pigeon Forge location on my Birthday. It was for a free small cup or cone with unlimited mix-ins. When we walked in, before ordering, I asked the girl if my voucher needed to be printed or if they could look at the email. I told her what it was for and that it was my Birthday. She got excited and said, "All I need is to see you ID and I will give you the discount." We got 1 small Ice Cream Cone with mix-ins. Honestly, we were not even hungry for Marble Slab, but since it was free we decided to stop. HOWEVER, when we went to pay she said the discount was only for a free cone. I corrected her politely and showed the email to her. She said that she had never seen that before, but clearly it was from Marble Slab with their address on it. She said, "I guess I'll cancel it out and give it to you free?" The manager said, "NO! we do not have to abide by coupons anymore if we do not want to!" I said, "Excuse me? How can you not when we walked in and the 1st thing we asked is if you would accept it?" The manager then began to explain that as a favor to us, she would only charge us 1/2 (Which is $2.68). We did the right thing and paid it- Walked away very angry and talked all the way back home about how that store is completely lacking customer service!! We could not believe that they even used the phrase: "As a favor to you..." BULL CRAP A FAVOR!! If I could, I would give this 0 STARS!!!
(1)Dan K.
Getting ice cream is usually a very happy experience. It is often a refreshing treat on a hot day or something like that. My experience at The Marble Slab Creamery took all the joy out of getting ice cream. Dissatisfaction comes for the following reasons: 1. I asked if the recommended creations were the same price and something else indicated on the menu and the girl responded yes. A second or two later another employee came over and added that the mix-ins would cost an addition $2.60. So therefore not the price it said it was on the menu... 2. I decided to get a Butter Pecan shake. Five minutes later, even though I was one of 3 people in line, I finally got my shake. It was literally half full. My recommendation: Go to Baskin-Robbins next door because anything would be better than this place.
(1)Agnes P.
Way over priced for average ice cream. 14 dollars for two medium cups of ice cream. Several advertised flavorful were not available including chocolate. Definitely not worth it. Try a different place.
(1)Jamie G.
Not only was this place clean, staffed with friendly, courteous people, and serving delicious ice cream, BUT when I lost my brand new iPhone in the parking lot during a torrential downpour, the kind young man and young woman working that night took it upon themselves to save my phone from the rain, clean/dry it, make sure it was still working then let me know they had found it! I would've been lost, $300 down the hole and 8 hours from home. Thank God for the 2 kind young people working that night!
(5)Kayley H.
My fiancé & I went into this place, due to the 100+ degree heat, to cool down, and were in awe of the amount of choices available to us! We each got a cone, but were unable to finish them, due to the size of it! I would recommend getting a pint, to take some home for later, because it's just delicious. You can tell it's home-made for sure. I got Double Chocolate with Reese's pieces & cherries stirred in. Yum!!
(4)